Need a quote? A specific configuration, a project? Contact us on 02 51 99 13 03 .

FAQs

Our goal is to satisfy you. You'll find here the answers to your questions

FAQ - Frequently Asked Questions

Orders

How long will it take for me to receive my order?

If the product you have selected is in stock then you will receive it within 2 to 3 working days.

If the product you are interested in is available to order, the default delivery time is 2 to 3 weeks, unless otherwise specified on the product sheet.

What if I want to speak to someone?

If you have any questions, do not hesitate to call us on 0251991303 our team is at your disposal

If you prefer to write it down, contact us with any questions, concerns or comments by email at: contact@sparwan.com . We will respond to you within 48 hours. Please note, however, that requests sent on Friday will receive a response the following Monday, or even earlier.

Expeditions

Which countries do we ship to?

Currently Sparwan ships to the following countries:

  • France
  • Portugal
  • Spain
  • Italy
  • Germany
  • Belgium
  • The Netherlands
  • Luxembourg

Do not hesitate to contact us if you have a particular project or questions about it.

How do I track my delivery?

You receive an email when you place an order on our site. This email contains the delivery tracking number. So you can follow the progress of your packages online.

Sales inquiries and technical questions

I have a question about a product or service

If you have a commercial question or a technical question regarding a product or service that Sparwan offers, you can send us an email directly to contact@sparwan.com or call us on 02 51 99 13 03

You can also use the site's chat icon

I have a question or after-sales problem

We remain at your disposal for any questions or needs after purchasing a Sparwan product or service. You can use the contact form below or consult the Support section of the menu.

You can also send us a chat directly from the site by clicking on the icon at the bottom right.

Still have questions ?

If the answers you're looking for aren't found in our FAQ, please email us by filling out the form below.