FAQ - Frequently Asked Questions
Orders
How long will it take for me to receive my order?
How long will it take for me to receive my order?
If the product you have selected is in stock then you will receive it within 2 to 3 working days.
If the product you are interested in is available to order, the default delivery time is 2 to 3 weeks, unless otherwise specified on the product sheet.
What if I want to speak to someone?
What if I want to speak to someone?
If you have any questions, do not hesitate to call us on 0251991303 our team is at your disposal
If you prefer to write it down, contact us with any questions, concerns or comments by email at: contact@sparwan.com . We will respond to you within 48 hours. Please note, however, that requests sent on Friday will receive a response the following Monday, or even earlier.
Expeditions
Which countries do we ship to?
Which countries do we ship to?
Currently Sparwan ships to the following countries:
- France
- Portugal
- Spain
- Italy
- Germany
- Belgium
- The Netherlands
- Luxembourg
Do not hesitate to contact us if you have a particular project or questions about it.
How do I track my delivery?
How do I track my delivery?
You receive an email when you place an order on our site. This email contains the delivery tracking number. So you can follow the progress of your packages online.
Sales inquiries and technical questions
I have a question about a product or service
I have a question about a product or service
If you have a commercial question or a technical question regarding a product or service that Sparwan offers, you can send us an email directly to contact@sparwan.com or call us on 02 51 99 13 03
You can also use the site's chat icon
I have a question or after-sales problem
I have a question or after-sales problem
We remain at your disposal for any questions or needs after purchasing a Sparwan product or service. You can use the contact form below or consult the Support section of the menu.
You can also send us a chat directly from the site by clicking on the icon at the bottom right.